The pay station says “Card Unreadable” after I try to pay with a credit card. What do I do?

If the Pay Station states that the "Card Unreadable" press the “Cancel” button on the Pay Station. Then try your transaction again. 

If you receive a "Card Unreadable" notice please try a different form of payment or use the Passport Parking App. Instructions for the app use can be found on the side of the Pay Station. To download the app please visit the Parking Information Page.

Show All Answers

1. How do I pay for parking at a pay station ?
2. What forms of payment are accepted at the pay stations?
3. Do the pay stations give change?
4. How do I use a credit card at the pay stations?
5. Where is my receipt?
6. How much time can I purchase?
7. How do I report a broken or malfunctioning pay station?
8. The pay station says “Card Unreadable” after I try to pay with a credit card. What do I do?
9. The pay station displays an “Out of Order” or “No Card, Coin Only” message and I need to pay with a credit card. What do I do?
10. I have a disabled parking placard or license plate; can I park free in City provided parking?
11. There is garbage in the receipt tray, vandalism on the pay station, or other issue that maintenance staff should be aware of. What should I do?
12. Where can I park my Motorcycle or Scooter?
13. My business requires that I spend extended periods of time at multiple downtown locations. Do I have to pay or register for each visit?